Chicken Express is a well-established brand known for its delectable selection of chicken-based dishes. With numerous locations across the country, Chicken Express prides itself on providing customers with flavorful and satisfying meals. Their menu showcases a variety of options, including tender chicken, crunchy fried livers, crispy catfish, and more. Customers can also enjoy classic sides such as mashed potatoes, okra, and gravy, all prepared with utmost care and attention to detail. The brand's commitment to quality extends to their drive-thru service, ensuring that customers can conveniently enjoy their meals on the go. Chicken Express has garnered positive reviews for its delicious offerings, reflecting the brand's dedication to serving exceptional food. As a popular choice for both locals and tourists, Chicken Express continues to delight customers with its mouthwatering menu options and exceptional service.
![](https://static.where-e.com/United_States/Texas/Collin_County/Chicken-Express_27158cce1ae1b41475b0a5b92c4cdcd4.jpg)
Reviews
12 piece family meal was $52.92 with tax . The meal was not worth the price . There was more wings then any other pieces and the sides were small. The chicken was dry like it had been sitting in the warmer for to long .I tried to call the location but they were in the middle of dinner rush . Would not recommend. Not at that price
Terrible food quality now. This use to be our go to atleast 2 times a month. We've spent hundreds of dollars at this location. But recently their mash potatoes have turned sooooo watery. The fried okra we got was half cooked and half over cooked because it was left in a fry basket and cooked twice
And their chicken tenders are soooo small and missing batter. We didn't even receive our rolls. I called to complain to the manager which was probably just a line cook as he didn't seem to speak proper English (broken English anyways.) And didn't care about my complaint. Just said he was sorry I felt that way. Extremely disappointed. Will not be coming back to this location I will definitely make the drive to another local town vs. Going to mckinney since the manager doesn't even seem to care about their customers. Loyalty has been broken at this location. ***Buyers beware!!*** Check your stuff before you drive off. This location must be under new management that doesn't seem to care about their customers at all. If I could give them zero stars I would. I've literally spent 100$ on chicken express as we have a very large family and again like I said about twice a month. For it to turn this bad of customer service. Such a shame.
The chicken tenders were good. The mashed potatoes were bland. The sweet tea was way too sweet. (Yes, I know it's supposed to be sweet. But I get at least 1 gallon a week in New Braunfels. McKinney's tea was too sweet. )
I asked for honey mustard. The cashier said it would be 40 cents. I asked to trade out the gravy for the honey mustard. She said they don't do that. I understand paying for something extra, but that
seemed like a fair trade.
My friend said he tried to go to this one and use a Chicken Express gift card and was told, they don't take gift cards.
Got raw chicken the other day, didn’t notice until I had eaten half of it. Will never be back. Absolutely disgusting.
Came through drive-thru ordered the two-piece fish fillet dinner and got it home and it is hard as a rock it's so thin it can't even tear it apart let alone chew it, called the manager and he could have cared less and by the way his name was Joe very disappointed in the whole experience!! Everything was precooked and very dry and DIDN'T GET DINNER AFTER VERY LONG DAY!!
Didn't care for the boneless hot wings that others raved about. The mashed potatoes were tasteless. Sounds like I'm reviewing fine dining instead of fast food, but it was $14 for a combo meal.
God I love their chicken. Perfectly crispy. Order a number two meal with spicy seasoning (extra) on the side, mashed potatoes and Arnold Palmer. My go to meal.
Fast in the drive thru, but they don't warn you that sauce is no longer included with whatever you're ordering. Fried pickles are brittle and dry, and inside the batter, there is basically no pickle at all. Sweet Tea is packed with ice so the XL I ordered has enough for a S.
Location
1930 Lake Forest Dr, McKinney, TX 75071, United States
Hours
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Monday
10:30 AM - 10:00 PM
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Tuesday
10:30 AM - 10:00 PM
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Wednesday
10:30 AM - 10:00 PM
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Thursday
10:30 AM - 10:00 PM
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Friday
10:30 AM - 10:00 PM
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Saturday
10:30 AM - 10:00 PM
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Sunday
10:30 AM - 10:00 PM
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